Last updated: October 2026
Email help@vustel.com or message us on WhatsApp from inside the app. We help with importing rooms, connecting Hostelworld and Booking.com, and publishing your site.
Your booking is directly with the hostel. Use your reference (e.g. VS-4821) and the hostel's WhatsApp number on your confirmation page for any change.
We usually reply the same business day, and within 24 hours on weekends.